Friday, September 21, 2007

Nearly scammed by Ertishop.com!

I was just about to get scammed from what seems a bogus online company Erti Shop (aka Ertis Shop) and lose $720. Fortunately I always use Paypal for all of my online transactions, and I recommend everyone to stay away from other payment methods (especially e-Gold and Western Union since they pose certain risks for customers if you read well their FAQ).

So what's the story about? Recently I've been interested in acquiring a 13" macbook so I've been lurking through ebay a lot. It's been through ebay that I stumbled across the Erti Shop 'sponsored' link, and I am very unhappy about it...Well I visited this website, and wohoo..Unbelievable prices! I was going to get this macbook brand new, 12 months warranty parts and labor, free shipping for just $720! I read all the terms and agreements and ordered this product and paid it through Paypal. So far all was good and I was already dreaming about this macbook and happy about the bargain - so I returned back to the website to add it to my bookmarks to show it to my friends...however I noticed that the macbook was still in the shopping cart and didn't clear out, so I sent an email to Erti Shop. I got the below reply after a couple of hours:


Dear James Attard,

We accept payment by direct Bank Transfer, Paypal, Western Union and E-gold. Bank Transfer and PayPal is available for returning customers,
and for new customers at this time we can accept only Western Union and E-gold. That's the reason we cannot move forward with your order.
Your order has been cancelled but you can visit our website and resubmit anytime a new order.
We do send both order confirmation (You will receive further information on processing the transaction) and shipment confirmation emails automatically to the email address you provided. Occasionally these emails get mistaken for junk mail by email filters and firewalls (because these emails are generated by a computer). Check your junk email folder and set your email filters to allow emails from ertishop.com.

PayPal probably charged your credit card, but we didn't receive the funds. However in case they charged you, the full amount will be refunded to you. Most orders will be shipped within 48 hours of the payment clearing. Once payment has been received you will be notified of your personal tracking number.

If there is anything else we can do to assist you, please contact us at customerservice@ertishop.com. We are always happy to help.

Sincerely,
Quinlan

Customer Service Department
http://ertishop.com


I read that email quite a couple of times to make sure I really understood what I've been thinking to be as a scam. So I began my research on this company by doing an enquiry about their domain name, and guess what:

Domain Name: ertishop.com
Created on .............Fri Sep 07 19:42:15 2007
Expires on .............Sun Sep 07 19:42:15 2008
Record last updated on .Fri Sep 07 19:42:23 2007
Status .................LOCK,

Administrative Contact:
Brent Daily
Brent Daily
3730 Tecumseh Dr
Domain Name: ertishop.com
Created on .............Fri Sep 07 19:42:15 2007
Expires on .............Sun Sep 07 19:42:15 2008
Record last updated on .Fri Sep 07 19:42:23 2007
Status .................LOCK,

Administrative Contact:
Brent Daily
Brent Daily
3730 Tecumseh Dr

Well well well...what does this mean? In a nutshell 'Erti Shop' was created two weeks ago..on the 7th September 2007. This contradicted the footer of the website which stated a copyright on this website since 2004:



Further research led me to discover that Mr. Brent Daily appeared to work for a construction company in Arizona. This ticked an alarm inside my head and rushed to Paypal to cancel the payment...As stated before I was lucky enough to have always chosen Paypal for my online transactions - Paypal has a feature which protects customers from frauds by not letting them pay recipients with an unconfirmed Paypal account (and therefore fraudulent accounts, which most of them are untraceable). The cancellation was successful and I resumed my research about this seemingly bogus company. Apparently other people were bitten. Check out this link.

I hope this article opened your eyes and veered you from ErtiShop. If you had a similar experience with this company, leave a comment below.
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